Returns & Exchanges
At Allure The Brand, we want you to feel confident in your performance gear; if your selection doesn't meet your expectations, we offer a 30-day window for returns and exchanges. Please ensure all items are unworn, unwashed, and still have the original tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original shipping mailer and attach the pre-paid digital shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup to send your gear back to our distribution center.
- 4.Quality Inspection & Refund
Once our team inspects the returned items for quality assurance, your refund or exchange will be processed within 5-7 business days.